Student Assistant for Account Services

THE JOB

Are you passionate about customer service, can you see yourself delivering outstanding service being part of a team that continuously improves client processes and experience?  Will your attitude make a difference to our clients?

Saxo Banks Service Offering is first class and if service is important to you then we have room for you in Account Services.

Account Services is a global multicultural team currently based in Denmark, Singapore, Switzerland, Prague and India. We are expanding and increasing our offering and currently have a vacancy in our Copenhagen team.

The team’s overall purpose is to provide product and service information resolving any merging problems that our clients may face with accuracy and efficiency.  

Among others you will be responsible for:

  • Technical Support and access administration
  • Resolving product or platform queries and client reporting
  • Maintaining client data
  • Business and Data Analysis
  • Process improvements

YOUR PROFILE

We are looking for a candidate with the following qualifications:

  • Strong phone contact handling skills and active listening to manage high volumes of calls in a timely manner
  • Ability to follow clear guidelines and to ensure adherence to all compliance policies and procedures
  • Be capable of multitasking and meeting deadlines in a dynamic environment
  • Excel in Microsoft office solutions
  • Be a team player with good communication skills
  • Fluent English plus Danish/Russian

WE OFFER

First and foremost, we offer more than just a job; being an employee in Saxo Bank is an opportunity to invest in your future. In addition, you get:

  • A chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally.
  • An opportunity to work as part of a dynamic, very ambitious and, at the same time, informal and pleasant working environment.
  • A competitive salary plus benefits package. 

All resumés and applications must be in english. 

Application deadline:
31/01/2018
Expected Start Date:
Soonest possible
Location:
Copenhagen
Job type:
Permanent
Working hours:
Part-time
Working days:
Day
Company homepage:
http://www.saxobank.com